Cancún International Airport
Where to Find Your Driver
Step-by-step meeting point instructions for every Cancun airport terminal.
Need help? Call us anytime
24 hours · English & Spanish
Important Tips
- Only follow personnel wearing official CancunBookings uniforms.
- Call or WhatsApp immediately if your driver is not visible after exiting customs.
- Have your reservation number and full name ready.
- We track your flight in real time — no need to update us on delays.
Meeting Points by Terminal
Terminal 4National & International
- 1After clearing customs, turn left and walk down the hallway.
- 2Turn right, go straight, and pass through two sets of sliding glass doors.
- 3Look for the "TOUR OPERATOR – HOTEL SHUTTLE EXIT" sign on your left.
- 4Our staff wear light blue shirts and hold a sign with your name.
Terminal 3International
- 1Exit through the doors marked "TOUR OPERATOR – HOTEL SHUTTLE."
- 2Your driver will be visible with your name sign just outside, near Margaritaville.
Terminal 2International
- 1Proceed through the final set of doors marked "TOUR OPERATOR – HOTEL SHUTTLE."
- 2Your driver will be on the left side near the Meeting Point Bar & Café.
Terminal FBOPrivate Jets
- 1Your driver will wait inside the arrivals lounge.
- 2Look for the CancunBookings sign with your name.
Other Meeting Points
⛴️
Playa del Carmen Ferry Terminal
Your driver will be waiting next to the OXXO, holding a sign with your name, by the crosswalk near the ticket booth.
🚆
Tren Maya — Cancún Station
Meet your driver at the GoMart meeting point inside the terminal.
We Cover All Destinations
Hotel ZonePlaya del CarmenTulumPlaya MujeresPuerto MorelosAkumalHolboxChichén Itzáand more